Customer Testimonials
We came to check out Mazdas for the first time and Dario was very knowledgeable. We never once felt pressured and he tried to make us feel as comfortable as possible. Thank you Dario! We love our new CX-30!
After a horrible experience at another Mazda dealer we decided to check out Spreen. We walked in with everything in hand and knew exactly what we wanted. We let Jimmy (the sales manager) know we didn't want to be upsold on anything, and we know what we wanted. He listened and respected our wishes. Marcelino took over (sales representative) and showed us the cars we wanted to look at. No pressure, no upselling, no bargaining. He was open, honest, and listened (which was different from any of the other dealers we went to.) Loving my car. Jimmy checked in ...
After a horrible experience at another Mazda dealer we decided to check out Spreen. We walked in with everything in hand and knew exactly what we wanted. We let Jimmy (the sales manager) know we didn't want to be upsold on anything, and we know what we wanted. He listened and respected our wishes. Marcelino took over (sales representative) and showed us the cars we wanted to look at. No pressure, no upselling, no bargaining. He was open, honest, and listened (which was different from any of the other dealers we went to.) Loving my car. Jimmy checked in ...
Just purchased a Mazda CX-50 With original intent to only look at cars. There was no pressure, and the experience was seemless. We were greeted and assisted by Adrian who was helpful and very accommodating. She was very informative, and for any questions she didn’t know, she immediately researched and provided the answers. In addition, she arranged for us to test drive the only remaining CX-50 at the time which was in the show room. It wasn’t easily accessible as other cars had to be carefully maneuvered out of the show room just to bring the car out. ...
Excellent service from Spreen. A special thanks to Bill D.
Phillp is helpful and pleasant both on the phone and in person. Service on my Mazda timely and efficient.
I have zero complaints. I love the CX9 Signature we bought - it is a beautiful vehicle and price/quality/value ratio is off the charts. We now have 3 Mazdas and will probably get one more in a couple years. Anyways, Tracy was excellent - perfect salesperson. Sales process was pretty quick. I hope this was a win/win transaction because I definitely feel good about it on my end. Cheers! And thanks to Destiny for reaching out with her customer service!!!!
It was the day after Christmas and I needed a car that same day. I got pre-approved and started shopping for cars online, Spreen Mazda in Loma popped up. I found a car contacted the dealer, and Dario Mendez got in touch with me right away, he assured me the car I wanted was in the lot and sent me a video. (I didn't want to drive there for nothing) he also asked if I was open to some other suggestions, I said yes and when I got there, the cars were ready for me to test drive. Long ...
We where given an excellent service by Marcelino, we are now proud owners of our very first brand new cx-5, we will definitely recomend Marcelino to anyone looking for excellent service and good deal.
I was very satisfied with the sales staff (Dario, Jose and Tracy) at Spreen Mazda. They were very well trained, pleasant, responsive and highly professional during the whole process. They always made me feel like a valued customer. I’m happy that I ended up buying my certified used car through them. A successful business rests on the good work and goodwill of a competent staff.
very good shopping experience！
5 bold stars. To begin, Marcelino is hands down the smoothest person I’ve dealt with when purchasing a new vehicle. (This is my 4th). I came in wanting the CX50 and Marcelino showed me all of the features and the test drive was great (some have been awkward). He was very patient in my millions of questions. I got the deal I was looking for and Marcelino was very helpful in all of that. Jose and Perla were awesome too ! Toni, made the signing process simple and direct. Explained all the documents and made the process super fun , (in past ...
Bought my first per-owned car here. Danielle was very professional and friendly. The price is fair considering the current market, the car was in great condition, and while there was the usual 'dealer-added accessories' that no-one wants, it's fairly negotiable. The overall markup is expected and nothing more than what you'd see in any other dealership. Overall a very pleasant experience.
Tracy Vong was my salesperson---her customer service was OUTSTANDING! At a time when cars in general are sometimes difficult to locate, Tracy worked tirelessly (for a month!) to find the car I wanted, in the color I preferred-red. Not an easy task! The day I picked up the car, Tracy had already had it detailed so that it looked great, and had already set many of the features to what she felt I would prefer. She spent time with me going over how to operate the newer features of the car, answering my questions, etc. I would highly recommend Tracy-she ...
I bought a 2022 Mazda CX-5 last week and I LOVE IT! Lovely experience and awesome customer service! Luis was so knowledgeable and very professional. Ricky from finance was super fast and very nice. Honestly, it took longer for me to make a decision than getting the paper work done! Thank you so much Spreen Mazda! You made my year!!!
I have been keeping an eye out for a 2022 Mazda CX-30 Carbon Edition and they keep selling so fast... I spoke with Dario and he took my eagerness very seriously and not only had the vehicle in stock on Saturday but had it ready for me to test drive as I pulled in. Never have I ever dealt with such a smooth and quick experience while purchasing a vehicle. He didn't run me around in circles or feed me any BS. As a woman, I typically have issues with car sales as I am assumed to be car illiterate, ...
All 5 stars go to my salesperson Luis and the quality of current Mazda vehicles. I was not a fan of the dealer mark-ups but that luckily didn't get tooooo much in the way of my purchase. Luis is the most relaxed, comfortable, and easy going guy to talk to and voice your questions/concerns to. TBH no high-pressure sales tactics like certain higher-ups and other dealerships. Love my vehicle, love the price I got it, and definitely appreciated the salesperson. My dad owns a cx-5 so I even got 500$ for loyalty! Only Con was having to drive there two ...
One of THE BEST experiences I have ever had buying a car. All the associates were friendly not pushy. If u go ask for Dario. He's a gem.
Thanks for the free inspection guys as I related, things been kind of ruff at the moment.,.. I was thinking the recall would of taken care of the airbag light.. Fair enough, I appreciate the free inspection, now I know where to start... Thank you Jesus for working with me as I'm pretty strapped for cash at the moment...
Excellent is all I can say to describe this human being. Is an honest man in whatever profession he serves in.
I want to take a moment to recognize the Spreen Mazda dealership, especially Jimmy, on assisting me with the purchase of my dream car CX-30. Jimmy was beyond professional and so nice. He stayed late and being so patient with us to have the contract done. I’m so happy and couldn’t have done it without him! Such a great guy. Definitely recommend!
I want to take a moment to recognize the Spreen Mazda dealership, especially Jimmy, on assisting me with the purchase of my dream car CX-30. Jimmy was beyond professional and so nice. He stayed late and being so patient with us to have the contract done. I’m so happy and couldn’t have done it without him! Such a great guy. Definitely recommend!
I would encourage anyone to do their car shopping with Spreen Mazda. They treated me very fairly; I paid an excellent price on a cettified used Mazda CX-5 that I really wanted. Jimmy the sales manager and the sales girl Lucy were very pleasant and very accomodating and easy to work with. Ricky, who finalized the financial transaction and all paperwork helped to makie my car buying process pretty seamless. They are top rated people to work with. Not only that but it's the 1st Mazda I've ever owned and I I'm so impressed with the car ...
After calling literally every Mazda dealer in SoCal, I found a winning deal here. Excellent experience with Spreen Mazda so far. Dario went above and beyond to help me secure my new Mazda 3. Ricky in Finance has been outstanding. Will update review once I receive my car.
Very straight forward purchase experience, and they are very helpful, Dario Mendez Gave us a lot help, and he answered our questions even after his regular working hours, thanks Spreen Mazda.
I called George in the parts department here at Loma Linda Spreen Mazda and he saved me $$, and restocking fee for buying the wrong part I need for my car. I explained to George what I needed and he broke it down to me to make sure I ordered the part, because of restocking fees. By George explaining to me in detailed the difference of the two parts to the component. I found out I need the less expense part: Which is the hose for the gas tank. This hose is what feeds the gas that I put into my ...
Spreen Mazda does not charge its customers with dealer adjustment price. The dealership is clean and staff are very friendly. I drove 50 miles to purchase my 2021 Miata from this dealership and saved $7500 had I purchased the vehicle from my local Mazda dealer. Danielle Rushing, my sales rep, was very professional and had a customer service in mind. I highly recommend Spreen Mazda to purchase your next Mazda vehicle.
Spreen Mazda is great. Brian is a great salesman and very helpful. Like the mica blue cx5 tour.
I went to the have an airbag recall fixed today at Spreen Mazda. The agent who help me, Philip I believe, was friendly and professional. Unfortunately he is did not get my dry sense of humor. The Service Department was able to finish the repair quickly, under the estimated time, and I was able to get in and out of there in under an hour. The have a comfortable waiting area stocked with coffee, tea and water. I would recommend anyone who need service and is in the area consider using Spreen Mazda.
Great job @bill in the service department. It’s been a while since I’ve used dealer service departments. Things have changed for the better
UPDATE: Jimmy reached out to me as fast as he can to address this problem. My mistake for not reading the whole disclosure (I glanced at it) and assuming they were being deceptive. Still, to know of any other fees or add ons ask your dealership for more information. Thank you Jimmy for reaching out. I hope we can come to a deal soon I was really excited to have found a car and at the right price. I’m glad I’m glad I stopped and read the reviews before driving out there for no reason. They don’t ...
The Facility was clean and Danielle was amazing to work with. It felt like the staff here were genuinely working with me on my prices, and were friendly. I didn't feel pressure to make a purchase, but felt like they were listening to my concerns and numbers, unlike some other Dealers I had visited that were unwilling to work with me. I was happy to drive out of here with a Mazda, and it will be my first stop in the future!
Bill was outstanding great customer service and I was out quickly.
Abraham El Hajj was awesome, though I did not end up buying a car here I came in for a test drive and was helped by Abraham who was great. he let me take my time and get a good feel for the car and asked good questions to help me decide if I liked the car. he and his manager were very nice and very helpful and not at all pushy. they were respectful and even congratulated me on getting a new car even though it was not from them. ill most definitely be back when the time comes ...
Tracy Vong is the best! When I went to purchase my new car she was with me all the way. She understood what I wanted, the price and worked with me to make sure it happened. She and her team did wonderful to make me happy. There was no crazy off the wall stuff or BS. Thank you so muchTracy! I love my car.
I had a great experience buying a car at this dealership. Dario was really patient, kind, and knew his products well. The process was smooth and faster than I had anticipated. (I had been dreading the car buying process!) I went to several other local dealerships and I either got pushy salespeople (who became rude when things were not going their way) or received no responses when I asked for out-the-door quotes via email or over the phone. I highly recommend buying your next Mazda at Spreen Mazda!
I purchased a new CX-30 car using the Costco buying program. Don’t waste your time going to any other Mazda dealership. Everyone else used a bait and switch sales tactic, and that was very disheartening. However this was not the case with Spreed Mazda. I got the price and terms that where quoted with no games. I got the trim and color that I wanted. I am very happy with my experience. Ask for Dario he will make the deal work for you.
I had reached out via online for information on a vehicle they were advertising - reps responded in minutes and they were so informative and helpful! Abraham was consistent enough to send me photos of the vehicle. They worked with my trade-in and monthly payments! I drove from San Diego to pick it up the next day and Jose (manager), Chris and Stacy were all super helpful and welcoming! I’m very happy with my purchase and satisfied with my visit to Spreen Mazda!
My family purchased a CX-5 over the weekend. We were helped by a great guy named Chris who was more than helpful, never made us feel pressured and worked with us to get the right car for my family's needs and the right price point for our budget. The buying process from test drive, to negotiations as we had a trade in vehicle, and completing paper work went twice as fast as our last car purchase at Carmax , 4 years ago. Overall everything was great and we drove off very pleased. Thank you Spreen and a big thank you to ...
Really great service department! Did multiple services on my Miata and they did a great job with reasonable prices and quality service. Another thing I was impressed with was their detailed records. I called back a year later with some questions about the service and they related every single detail. Super helpful!
Dario is a awesome sales guy!! I highly recommend him if you are looking for a new or used car. I live over 6 hours north of Spreen mazda and they were very accommodating to me being so far away. They overnighted me all the sales contracts needed to close the deal, sent detailed videos of the car i was buying and even picked me up from the airport when i came down to pick my new car up. i wish more dealerships had sale associates like Dario because he made my car purchase as smooth as possible. Thank you very ...
This is the place to go if you want a Mazda at a great price. They’re very straightforward with their upfront pricing & Jimmy Palacios provided me with exceptional customer service.
Spreen's service department has been straightforward with me, and got me in and out quickly on a blind walk-in. The dealership post-remodel is gorgeous as well.
We bought a 2015 Mazda 3 on December 18th. Sales and Financial departments worked with us to obtain the vehicle price within our budget. Paperwork preparation was timely. Service department is currently resolving a tire pressure sensor issue with our vehicle. We are confident it will be resolved by the dealership this week.
Dario was extremely responsive and attentive to our requests for purchasing our new CX-5. I spent 5 days negotiating with multiple dealers and Spreen and Dario came up with the best deal.
Always take care of us. Very helpful and professional. This dealership has always treated us well. We have purchased 2 cars from there that we absolutely love. We always take the car for service there because they make it easy and convenient.
I do my best to never deal with sales people or sales managers, and only talk invoice with a fleet manager. but since i tried going with the costco program, i gave it a shot, and warned them I only wanted to talk invoice, and will NOT fall prey to the various attempts at padding the purchase with BS upgrades or financing shenanigans. everything would have been perfect if they honored this request, but they did not. Its like they cant help staying in sales mode, and trying to railroad you into a purchase that only benefits them. typical, i ...
Will has been very helpful the times I have brought my vehicle or sisters. Also I like his communication skills. Thank you for everything, appreciate it.
Danielle was very nice, understanding, not pushy to force a sale on us and a pleasure to work with!! Would recommend her to friends and family.
Great experience! I was able to negotiate the deal entirety over the phone and email and when I arrived the car was ready, we very quickly finished up the paperwork, and I was out the door in my new car. They also gave me the best deal I could find from many available dealerships. I live far away but it was worth the drive.
Always great customer service from Bill and Phillip. Very friendly and helpful, and the car was serviced in a very short time. Thanks to all, wishing you a safe and happy holiday!
Philip was very receptive and took care of my needs in a timely manner. Wishing every one a Happy Holiday and a Safe New Year.
Great customer service, very friendly, and made me feel welcomed and like they valued my business. Went to Carmax & Fontana Mazda previously, did not have same experience.
Bill is amazing and always helpful. He is very personable and easy to work with. I look for him any time I'm at spreen even if just to say hi.
After shopping around on Carvana and other dealerships I came to the conclusion that the Mazda CX-5 was the car for me. I thought that because of covid, my car buying experience would be awkward but Spreen Mazda made me feel so comfortable. Jimmy and Lucy were great! Thank you guys for all of your help and staying late to finish the paperwork. Much appreciated!
Abraham was very helpful salesman and the sales manager Jimmy made everything super smooth and seamless. Thank you again definitely recommend everyone i know here.
Great service and friendly jimmy and both stacy were great to work with it feels like you are dealing with family you love for ever
Would have been 5 star but sales manager left out critical information during the sales process. I know it was more of a finance department issue, but would have changed my mind in moving forward. He did not tell me about the new lease GAP coverage not being included in the payment. This is my 3rd Mazda lease and I have never had to purchase Gap insurance separately. I understand Mazda has changed financial institutions, but that should have been disclosed in the sales negotiation, not in the finance department. Detail job for delivery was not very good at all, windows ...
Great customer service, quick process, definitely will come back!
Went in to fix a recall for the airbags on my car, they were very polite and had my car out fast in only 2 hours.
I would referral all my family and friends to Spreen Mazda jimmy and stacy were amazing to work with. I have a Mazda dealership down the street from me and i decided to go out of my area for a great experience and treatment
I really liked the attention they gave me. But I would like some clear confirmation as I was told on the deal that I would have a full year subscription on SiriusXM radio but now I received is only for a month. Also you guys didn’t really give me a good deal when nothing was added as gap insurance or other deals. I literally just got the car. But overall good job thanks.
Great customer service! Easy process and quick transaction. Very knowledgeable sales staff and very welcoming. They helped me every step of the way with wonderful customer service.
Very happy with service I received here. I bought my car here in 2016 and have had it serviced here a few times. Highly recommend.
Friendly, accomidating, Tracy was AWESOME!!! everyone went out of there way to help. The only Issue I have is the detail job was terrible which Tracy made me aware of and assured me I can bring it back. Thank you
We were pleased with the service that Lucy the sales representative provided along with the finance department when we purchased our MAZDA CX-5 this past Veterans Day.
We had a good experience, George the person we dealt with did a great job. We also had Tony help us with the rest of the paperwork before we left with our new cars.
Philip was very helpful in assisting me and they even provided a courtesy wash for my car! I know I'm in good hands when I go to Spreen Mazda.
Absolutely Amazing. Their customer service is incredible. They worked on our car quickly and while doing so, we shopped for another vehicle. We returned the following day to purchase. We are very pleased with Spreen Mazda
Overall, the experience was fantastic! Danielle and her mgr.at Spreen Mazda Redlands were patient and listened to our needs in negotiating a great price.
I went in to add apple car play to my 2015 Mazda 3. When I went in, they informed me that my car had a defect that was covered under a manufacturers recall. They handled it right there and then no charge on top of my Apple CarPlay, great service!
I had not bought a car since 2006 so the experience was better than I anticipated. I am very happy with my new CX-5 and would recommend this dealership to others.
Great customer service! Extremely professional! When I called to schedule the appointment they were super friendly and made the whole entire process a breeze! And my first oil change was FREE!
This dealer is our favorite. Great people to work with! We appreciate their friendly service and willingness to work with us! We have 3 cars now from this dealer 🙂
Outstanding service department!! Great and professional service center, helped diagnose and fix an oil leak. They presented all recommended maintenance, and talked honestly with me as to which items were necessary to do now, and which could wait. Excellent work done, and a very reasonable price for the services received. Will be returning for all my cars service.
Abraham was super easy to work work, very professional, and easily accessible with text/email/phone with quick response time. Great explanations, answered all my questions.
I always appreciate the friendly, helpful and straightforward treatment I receive at Spreen Mazda. The service desk personnel I interact with wear masks, which I appreciated--as caregiver for my elderly mother, I delayed my regular service for several months because I was worried about COVID. While I waited for my car to be serviced, a couple of personnel who were placing reminder phone calls inside the showroom where the seating area is were not wearing masks. This was only an issue as it is an open space. This is the only negative comment I have ever had to make about ...
I was searching all over and I couldn’t find a better deal on my CX5 2019 .Spreen Mazda was the best choice! Special thanks to Stacie Wade an Jimmy Palacios.
Spreen Mazda has been taking care of me for over 7 years and they continue doing it! Jimmy is very kind and takes all things in consideration to make you drive off with a dream car. Danielle was very cooperative with me and made my experience really awesome! Thank you guys again.
BILL IS THE BEST, his service is five stars! I would appreciate it though if the dealership enforced the mask policy indoors though, I saw a few employees and customers without masks on and it made the experience a bit unnerving.
My experience was comfortable and professional. The facility is very clean and everyone was very courteous and respectful. I would recommend this service center to my friends and family members.
I purchased a car from Jose 3 years ago, and he and his team went out of they’re way to find me the car I was looking for today. Unfortunately as a brand, Mazda has eliminated it’s customer loyalty programs.
Very helpful. Got me a good loan at a great price. Danny is awesome. They got me the car I wanted for a price I could afford.
It was great overall experience.
Just got a mazda3 from them and even better experience than last time. The salesman, Abraham, was very friendly and knowledgeable about the car and showed me some cool tips I had not known previously. He made the car buying experience very pleasant and got me out of the dealership into my new car in record time! 2019....Overall great experience buying my new CX-9 from the team at Screen Mazda. Gave the best price out of the different dealerships I've talked to. Friendly and not pushy like some of the other dealerships. Sales to financing went smoothly. Unfortunately noticed ...
Great dealership! Abraham, the salesman, was very helpful and made the car buying experience very pleasant and fast. Also very knowledgeable about their cars and showed me some cool tips I did not know before. I had bought another month a couple years ago and also a good experience. Very competitive pricing. Give them a chance to earn your business!
Great, But the pricing is a little high. I haven’t had many problems With the quality of work. Philip seems to be their best service advisor. If he leaves their service department, I will take my business elsewhere.
Jimmy and Tracy are fantastic, I have purchased 2 cars in the past year from them and both times I had a great experience. Would highly recommend to give them a visit
The two Stacies were amazing. One in Sale and one in Finance. The whole purchase process was quick and hassle-free. I highly recommend this dealer.
I was able to get my lease deal honored. The staff were not trying to sell me all the additional stuff/options you don't need. They got to the point quickly. Very friendly knowledgeable staff. Good deals from this Mazda dealership.